Ecoya Madison Blue Cypress Amber Candle 400G

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Frequently Asked Questions

What is the delivery policy?

FREE SHIPPING WHEN YOU SPEND MORE THAN $50. Delivery timeframes may vary and can take between 4 - 6 business days. A confirmation email will be sent once your parcel has been dispatched.

What is your return policy?

We do not offer refunds for change of mind purchases however, we will happily refund any damaged or faulty items within 30 days of purchase.

What payment methods do you offer?

Mastercard, Visa, American Express, UnionPay, Alipay and Wechat.

Can I cancel my order?

Please contact us immediately via email to inform us and we will contact you to process the refund .

Need Assistance?

Feel free to contact our friendly customer service team.

A beautiful soy wax candle. delicately poured into a contemporary glass jar, capped with a metallic lid and presented in a sophisticated carton featuring silver foiling. when you first burn your ecoya candle, burn it until the wax pool reaches the edge of the glass. this will ensure your candle always burn flat. always trim your wick, every time you lights you ecoya candle. discontinue burning when you have 1cm or less of wax in your ecoya candle. always place your ecoya candle on a heat resistant surface. do not leave your ecoya candle unattended and keep away from children, curtains and pets. do not burn your candle for more than 3 hours at a time.

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