Frequently Asked Questions

 How can we help you?

Orders

How secure is the Amuse beauty studio shopping site?

Our website uses a secure server for all credit card transactions. This means that your credit card information cannot be read even if it is intercepted. Our checkout page (where we accept your credit card details) is a secure page. All credit card information exchanged between our server and your web browser, is encrypted, ensuring the complete safety of your payment details.

What currency am I charged in?

All our prices are in AUD dollars. Your credit card will be charged in AUD dollars. For foreign credit card holders your credit card provider will convert the transaction to your local currency at the current exchange rates.

What payment methods do you accept?

We currently accept Visa, Mastercard, Amex, Alipay and Union Pay.

Click&Collect

Where do I collect my order if I choose the Click & Collect option?

From the AMUSE Beauty Studio store located in Sydney Airport -T2 Domestic, near Gate 31- Keith Smith Ave, Mascot NSW 2020, Australia. Share with me the location.

Returns

What if there's been a mistake made and my order is incorrect or damaged?

Email Customer Service with details of the issue including photo proof of the issue at service@amusebeauty.com.au. Make contact as soon as your order has been delivered and we can assist you.  

More answers...

Can I buy products instore instead?

Yes! You can shop instore at AMUSE Beauty Studio located in Sydney Airport.T2 Domestic, near Gate 31.Mascot NSW 2020, Australia.  

What do I do if I can't find the product I am looking for?

If you can't find what you're looking for please contact us by email service@amusebeauty.com.au. We will be happy to advise you if we have the product in stock.